Nurse Call

We design advanced Nurse Call solutions that help facilities improve their processes, safety and quality of resident care.

Partnering with CareTech Systems provides effective synergies for our clients, offering systems that meet the specific and diverse needs of the Australian market.

IP Nurse Call

CareTech IP Nurse Call systems allow for real-time monitoring, sending messages back to both IT staff and our team at Carecom, alerting any issues. Each IP Nurse Call point caters for Real-Time Location System (RTLS) hardware, allowing nurses to check-in (staff presence) to the room without any interaction.

We offer full IP and serial Nurse Call systems. Both are designed for future expansion, offering RTLS and have the capability to have wireless integration.


Carecom offers reliable and robust Wireless Nurse Call solutions where existing cabling is not up to standard or new cabling is not permitted.

The Wireless Nurse Call system is compatible with Carecom accessories and has the following features:

  • 9V lithium battery with a 12-month battery life
  • Battery cable hook
  • Compatible with CareTech IP and serial system
  • 24Vdc hard powered
  • no maintenance required
  • used with a double button pear push pendant

  • 3 x inputs with contact to ground

  • 1 x output with the ability to switch electronic relay and turn on/off overbed light
  • call points are available in a range of configurations

Medical Diallers

Carecom offer medical alert diallers which integrate to a wide range of Wireless Nurse Call products.

Nurse Call Audits

Carecom conducts a full site audit of the Nurse Call system, and provides a full report of findings and recommendations, with fixed prices to resolve any issues. Compliance is essential with a system such as Nurse Call, ensuring the system is operating to an optimal standard.

Real Time Location System

A Real Time Location System (RTLS) is built into the hardware of all hardwired CareTech Nurse Call points. RTLS allows staff members to move freely around the facility and collects their locations as they move.

When a staff member enters a room, RTLS activates a presence event. This system can also be used for asset tracking and management.

An RTLS system built into the CareTech Nurse Call system is available, and a stand-alone system which has been specifically designed for healthcare environments is also available.

The RTLS features are activated or deactivated by the Nurse Call software giving flexibility when needed.

Further information

Middleware Integration Solutions

Local Alarm Solutions (LAS) is a middleware integration software that connects to almost any system. These systems include Nurse Call systems, fire alarm systems, android phones, DECT paging systems, email, and others.

Each event is recorded within the database and a full suite of expansive reports can be generated showing the history of all calls. These reports can be automatically emailed to management staff as required.

How It Works:

When a certain event is triggered, LAS uses its customer programmed rules to action an alert. LAS can send emails and text messages on local DECT or GSM phones, or send a message to a large display board.

LAS ensures the person or group responsible are notified immediately.

We understand the importance of immediate response times and offer a 24/7 monitoring service, allowing us to alert facilities on alarms that have gone unnoticed.

If a critical device on the Nurse Call goes offline, automated reporting will be sent to site maintenance staff along with Carecom Solutions to notify of system errors.

Further information


Carecom understands that security and safety are a vital part of any business, which is why we offer the latest technology and a comprehensive range of Network Video Recorders (NVR), cameras and equipment for all budgets and requirements.

Surveillance systems and access controls can be used to monitor people who enter and leave buildings, staff movements within buildings, out-of-hours surveillance, and is vital for staff safety and security.

We also offer enterprise Video Management Software (VMS) to make managing multiple sites hassle-free.

Access Control

For a secure commercial or industrial site, the ability to easily and confidently monitor the exact movement of people, vehicles and materials in and out of your site is of crucial importance.

Carecom offers installation and maintenance on stand-alone and fully integrated access control systems.

An access control system acts as the first line of defence in your electronic security system. Our expert technicians work with a wide range of systems, which include features such as:

  • Proximity recognition
  • SmartCard/MiFare swipe card readers
  • Key operated doors
  • Digital keypads
  • High-end biometric identification systems

IPTV Solution

We offer a full IPTV solution with movies on demand, sports, activities timetable, site or facility information, and a great deal more. We can integrate to your existing MATV system to make the entire process seamless.

DECT and Paging

At Carecom we specialise in DECT and Paging audio solutions with integration to Nurse Call and duress systems. We offer installations, service and repairs.

DECT (Telephony and Wireless Telephony Solutions) is recognised as the optimum solution for staff mobility and enables management on the move to ensure that staff can always be contacted. DECT handsets are robust, easy to use, and can be used for voice calls and text messaging - providing improved efficiency and better customer response times using a secure technology.

Our devices integrate with any type of event-triggered communications point, and all types of wired and wireless networks and systems using a range of interface options.

Patient/Resident Management

Falls Management Equipment

Carecom off a wide range of Nurse Call falls management equipment which can be integrated into your new or existing Nurse Call system via hardwired or wireless solutions.

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Patient Wandering Systems

We offer a stand alone or a site wide patient wandering system which can be integrated into the Nurse Call system.

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We offer a wide range of hard wired and wireless accessories which integrate to all of our Nurse Call systems.

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